Oswego now has new employee experience manager

Human resource professional Jennifer Coleman has joined Oswego Health and will serve in a newly-created position, employee experience manager.

A certified human resources leader with over nice years of progressive experience as a trusted adviser to executives, managers and staff, Coleman demonstrates excellence in coaching to achieve results with teams through improved communication, goal setting, and accountability.

Coleman is a certified professional in human resources (PHR) and is a member of the Society for Human Resource Management Certified Professional.

The employee experience manager will be responsible for managing all employee relations and employee engagement programs and policies for Oswego Health. This is a highly engaged position in the organization as it will serve as the main HR contact point for the overall employee experience.

“Given the recent changes in healthcare and climate we all live and work in, we feel this position is critical to improving employee engagement and communication within the organization,” said Vice President of Human Resources Marq Brown. “I am pleased that we found a local candidate with such extensive experience as we are confident that Ms. Coleman will help enhance our culture and overall morale at Oswego Health.”

Before accepting this position at Oswego Health, Coleman was the director of employee engagement for EarQ in Syracuse. As a member of EarQ’s executive leadership team, Coleman oversaw all aspects of human resources including staff development, organizational development, performance management and employee engagement.

Photo: Coleman