• Catholic Charities of the Finger Lakes – Auburn Office
134 E. Genesee St., Auburn, NY 13021 • 315-253-2222
ccfl@dor.org • www.catholiccharitiesfl.org
The Catholic Charities of the Finger Lakes serves Ontario, Seneca and Cayuga counties by providing human service programs and by advocating for social justice, working with faith communities, governments, elected officials, business leaders, and other human service organizations to meet human needs and affect public policy that addresses the needs of all people.
• Catholic Charities of Onondaga County
1654 W. Onondaga St., Syracuse, NY 13204 • 315-424-1800
Catholic Charities offers a range of programs and services for children and families. These include, but are not limited to, pre-K programs, in which Catholic Charities partners with the Syracuse City School District in certain neighborhoods; the ParentChild+ program, in which staff work with families to break the cycle of poverty and build a foundation of early literacy, problem-solving, numeracy skills, and social-emotional development; the Skill Building Program, for youth aged 5 to 18 in Onondaga County, and various family preservation programs. The Catholic Charities’ Adult Health Home Program provides comprehensive care management, care coordination, and health promotion to eligible individuals. The goal is to make sure individuals get the care needed through the following services: referrals/linkage to providers, appointment reminders, assistance with transportation, advocacy, transitional care from inpatient to other settings, and individual and family support. The Children’s Health Home Program provides comprehensive care management, care coordination, and health promotion to eligible individuals. The goal is to improve health outcomes for children with chronic medical or behavioral health conditions through the following services: referrals/linkage to providers, appointment reminders, assistance with transportation, advocacy, transitional care from inpatient to other settings, and individual and family support. Care managers maintain regular contact with all providers and social supports. The program emphasizes the use of client strengths to reduce barriers to ongoing care.
• Catholic Charities of Oswego County
808 W. Broadway, Fulton, NY 13069 • 315-598-3980
Catholic Charities is a mid-sized human service agency providing a range of programs, including a Community and Family Resource Center; mental health transportation; adult and children health home care management; Get Set, a school readiness program; family visitation and family support services.
• Cayuga County Department of Social Services
157 Genesee St., Auburn, NY 13021 • 315-253-1011
Preventive Services and Foster Care Services: 315-253-1509
Child Protective and Adult Protective Services: 315-253-1208
• Cayuga County Health Department
8 Dill St., Auburn, NY 13021 • 315-253-1560
The Cayuga County Health Department has four programs for children with special needs: early intervention (EI), Child Find Program, preschool special education Program, and Children and Youth with Special Health Care Needs (CYSHCN). These programs provide assistance to families with children and youth with disabilities who may need help accessing various health care professionals and other community resources.
• Charity for Children
P.O. Box 204, Syracuse, NY 13206 • 315-436-4822
nina@charityforchildren.net • info@charityforchildren.net • www.charityforchildren.net
This nonprofit organization provides support for the families of children with serious illnesses, including financial assistance, but also advocacy, intervention and referrals.
• Child Care Resource and Referral
Integrated Community Planning of Oswego County, Inc., 317 W. First St., Suite 111, Oswego, NY 13126 • 315-343-2344, Ext. 116
As part of ICP, CCR&R supports families, childcare providers and community partners across Oswego County. It helps parents find quality childcare options, navigate financial assistance programs, and access early learning and parenting resources. For providers, it offers training, professional development, enrollment support, and health care consultancy to strengthen program quality. CCR&R also partners with employers, schools, and local agencies to expand access to affordable, reliable care, and works with policymakers and advocates to promote equity and sustainability within Oswego County’s childcare system.
• Child Care Solutions
Syracuse Office: 1101 Erie Blvd. East, Syracuse, NY 13210 • 315-446-1220 • 888-729-7290
Auburn office: 100 North St., Suite 3, Auburn, NY 13021 • 315-446-1220 • 888-729-7290
Child Care Solutions CNY assists families in Onondaga and Cayuga counties in finding high-quality and safe childcare and locating possible financial resources and benefits for eligible families. They also help childcare providers attain training and professional development.
• Couple and Family Therapy Center
Peck Hall, Syracuse University, 601 E. Genesee St., Syracuse, NY 13202 • 315-443-3023
https://artsandsciences.syracuse.edu/hdfs/counseling-therapy-services
The Couple and Family Therapy Center (CFTC) offers confidential therapy services to families, couples, and individuals who are coping with life’s challenges. Some of the issues most frequently addressed at the center include resolving relationship difficulties; exploring and affirming diverse gender experiences; easing communication struggles; moving beyond family violence or substance abuse; or transforming emotional distress such as anxiety or depression, grief, and loss. The Couple and Family Therapy Center serves diverse clients from across Central New York.
• E. John Gavras Center
182 North St., Auburn, NY 13021 • 315-255-2746
The E. John Gavras Center seeks to help families and individuals grow as independent, healthy and productive citizens. Services include early intervention services, 4410 inclusive preschool for children with and without special needs, 3PK/UPK, Article 28 clinic specializing in: speech and language therapy, physical therapy, occupational therapy. The center offers developmental evaluations both for early intervention transitions and CPSE determinations. The agency offers before-and after-wrap care for enrolled preschoolers, as well as adult programming, which includes center-based day habilitation and without walls day habilitation. The Gavras Center is also involved in an independent living opportunity in Cayuga, NY at the Wheat Street apartment building. They serve individuals and families from Cayuga, Onondaga, Seneca, Tompkins, and Wayne counties.
• Elmcrest Children’s Center
Main Campus, 960 Salt Springs Road, Syracuse, NY 13224 • 315-446-6250
Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric challenges, along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 27 Upstate New York counties, through 21 programs ranging from early education and family support to long-term residential treatment, critical care, and children’s crisis residence programs.
• Head Start of Oswego County
OCO Education Services, 239 Oneida St., Fulton NY 13069 • 315-598-4717 or 315-598-4711 (to apply)
education@oco.org • www.oco.org/services/education/head-start
Provided at no cost to eligible families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. A program of Oswego County Opportunities, Head Start pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Oswego, Phoenix, and West Monroe.
• Hillside Children’s Center
Oswego Office: 945 S. First St., Fulton
Syracuse Office: 215 Wyoming St., Syracuse
Day treatment: Stepping Stones, 167 S. 4th St. Fulton
Hillside Institute for Family Connections: Family Finding, 215 Wyoming St., Syracuse
Residential Treatment: Finger Lakes Campus, 7432 County House Road, Auburn
585-256-7500 • 888-514-4455
info@hillside.com • www.hillside.com
Hillside provides community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. Its Central New York region covers Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Oneida, Onondaga, Oswego, Madison, St. Lawrence, Tioga and Tompkins counties.
• H.O.M.E., Inc. (Humanitarian Organization for Multicultural Experiences, Incorporated)
831 James St., Syracuse, NY 13202 • 315-472-5110
www.homeincorporated.org • www.facebook.com/humanitarianOrg • www.instagram.com/h.o.m.e.inc.9/
H.O.M.E., Inc. is a culturally diverse agency whose purpose is to assist persons who are developmentally disabled and their families to attain a safe, healthy and nurturing environment.
• Huntington Family Centers, Inc.
405 Gifford St., Syracuse, NY 13204 • 315-476-3157
www.huntingtonfamilycenters.org
Huntington Family Centers, Inc. is dedicated to the dignity and self-worth of all individuals and committed to enhancing the lives of families and children for the future of the community, accomplishing this through diverse, year-round programming in three categories: family, adult, and youth development programs.
Family development programs aim to help families develop the skills, abilities and insights to successfully care for their children in the least restrictive environment. Family development programs include:
• Huntington Observation and Parent Education (HOPE) — supervised visitation and parent education program for parents with children in foster care
• Family Support Network — parenting education and life skills for parents of all abilities with a focus on developmentally disabled/delayed adults.
• Focus on Families decreases the risk of child abuse and neglect in the family by working with families to identify and strengthen their protective factors.
• Family Time/Better for Families — collaborative partnership between Oswego County DSS, Catholic Charities, Huntington and Farnham Family Services, providing a coordinated array of services and support for families with children in out of home placement.
Youth Development Programs provide children opportunities to communicate, learn, and have positive experiences so that they can grow and develop to their fullest potential.
• Pre-K – quality, affordable early childhood opportunities to promote school success for 3, 4 and 5-year-olds
• Youth and Teen Programs – social recreational programs for 5- to 12-year-olds and 13- to 19-year-olds, including afterschool and summer programming
• Huntington Adolescent Safe Option Treatment Program (HASOTP) – therapeutic outpatient program for youth who have been sexually abused or have exhibited sexually reactive/aggressive behaviors.
Adult Development Programs reduce isolation and loneliness through outreach, linkages and support services and assist with basic needs so that each individual is able to experience their highest degree of independence.
• Emergency Basic Needs – food pantry and diaper distribution in an effort to assist individuals and families in need of emergency assistance.
• It’s About Childhood and Family, Inc.
2610 S. Salina St., Suite 3, Syracuse, NY 13205 • 315-443-8628
info@iacaf.org • www.iacaf.org
This is a nonprofit clinical agency providing mental health services for children and families, and a resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis.
• La Liga – The Spanish Action League of Onondaga County
700 Oswego St., Syracuse, NY 13204 • 315-475-6153
Bi-Lingual 24/7 Hotline for Domestic & Sexual Violence Crisis & Support: 315-466-6608
Bi-Lingual 24/7 Hotline for Language Services: 315-466-6608
The agency helps individuals and families achieve wellness through supportive services, case management, and more. Its health and wellness initiatives seek to improve health outcomes for vulnerable individuals by encouraging healthy habits, promoting wellness, and providing referrals. In addition, it offers a specialized health and wellness program for individuals and families with disabilities. La Liga’s domestic violence program offers short-term and long-term crisis intervention including counseling, emergency relocation, information, and referrals for social, legal, and health services, among other resources.
• LAUNCH CNY
Nettleton Commons, 313 E. Willow St., Suite 104, Syracuse, NY 13203 • 315-432-0665
LAUNCH CNY empowers children, youth and adults with diverse abilities to reach their full potential through personalized services. This support for children includes educational consulting to ensure that the best education plan is in place for children with disabilities. Additionally, a summer program for teens with disabilities is available.
• Liberty Resources
1045 James St., Syracuse, NY 13203 • 315-472-4471
14 Crossroads Drive, Fulton, NY 13069 • 315-887-1840
Patients receive traditional primary care services, such as preventative care, routine physicals and annual visits, medication management, and more in an integrated healthcare setting. Its board-certified medical professionals can also assist with referrals to specialists, such as endocrinologists and outpatient procedures. The Fulton office offers primary care on Wednesdays, from 9 a.m. to 5 p.m.
• McMahon Ryan Child Advocacy Center
601 E. Genesee St., Syracuse, NY 13202 • 315-701-2985
Founded in 1998, the McMahon Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.
• Medications for Hope and Medication Adherence Program (MAP)
SUNY Upstate Outpatient Pharmacy –Upstate Community Hospital, 5000 W. Seneca Tpk., Syracuse, NY 13215 • 315-492-5311
Medications for Hope allows this pharmacy to receive excess medications from drug manufactures that are being given to safety-net clinics/hospitals to dispense to low-income, chronically ill patients at no charge. This is a free program for those patients without insurance and who have an income level at or below 300 percent of the published Medicaid poverty levels. Providers can send prescriptions for eligible patients to SUNY Upstate Outpatient Pharmacy at Community. MAP is a unique pharmacy program designed to help individuals manage their medications. The pharmacy team will synchronize meds, perform a medication reconciliation, and contact individuals monthly to manage their refills. The pharmacy team will work with patients to have those medications delivered to their home when needed.
• Mid-State Family and Community Engagement Center (EC-FACE Center)
Syracuse University, 370 Huntington Hall, Syracuse, NY 13244 • 315-443-4352
MidStateFACECenter@syr.edu • https://disabilityinclusioncenter.syr.edu/midstate-face
The Mid-State FACE Center’s mission is to support and empower educational organizations, families, and communities to improve equity, access, opportunities, and outcomes for students with disabilities (birth-age 22).
• New York State Child Support Program
https://childsupport.ny.gov/services/cs
The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.
Cayuga County Child Support Unit: 157 Genesee St., Auburn, NY 13021
Madison County SCU Department of Social Services: 133 N. Court St., Building 1, Wampsville, NY 13163
Onondaga County Bureau of Child Support Services: 421 Montgomery St., 4th Floor, Syracuse, NY 13202
CSEWEBOnondaga@dfa.state.ny.us
Oswego County Child Support Unit: 110 Spring St., Mexico, NY 13114
• NYS Growing Up Healthy Hotline
1-800-522-5006 • TTY: 1-800-655-1789 • Text GROW11 (*see the website for Texting Terms and Conditions)
24-hour help and resources on a variety of topics, including health care and insurance, food access and nutrition, parent support, pregnancy, family planning, children’s special needs and more. Visit the website for links to other resources.
• Oswego County Early Childhood Alliance
Integrated Community Planning of Oswego County, Inc., 317 W. First St., Suite 111, Oswego, NY 13126 • 315-343-2344, Ext. 113
oswegocountyeca@icpoc.org • www.icpoc.org/oceca
Through initiatives that promote healthy lifestyles, parenting education, and school readiness, OCECA strengthens families and builds a community where every child can succeed. The alliance also advocates for policies that enhance family well-being, economic stability, and access to quality care. Within this effort, Help Me Grow, the Diaper Bank, and Talk Read Sing connect parents and caregivers to vital local resources, from food and diaper assistance to parenting support, early intervention services, and childcare opportunities. Together, these programs create a coordinated system of care for families with children from birth to age 5.
• Oswego County Opportunities’ Health Education
10 George St., Oswego NY 13126 • 315-342-7532, option 7
healtheducation@oco.org • www.oco.org
Health education provides information and education to individuals, school classrooms and community groups regarding a variety of sexual health topics including adolescent and reproductive health; adolescent pregnancy prevention; and sexually transmitted infections including HIV/AIDS. Health education provides individual and group services and education sessions, transportation to and from the OCO Centers for Reproductive Health, and safer sex supplies (i.e. condoms and dental dams). Health education’s main goal is to provide education and information so that individuals can make informed choices regarding their own sexual health.
LGBTQ+ Drop in, a program of health education, is a safe and inclusive space for the LGBTQ+ Community and supporters. Youth and young adults can come for a safe place to just hang out or join in on activities, games, field trips, peer interaction, education, and connection to community resources and services.
• Oswego County Opportunities’ Health Homes Care Management
10 George St., Oswego, NY 13126 • 315-598-4093, ext. 5
healthhomes@oco.org • www.oco.org/services/health/
Health Homes provides care management services to help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s health. Health Home scare managers help coordinate not just medical, mental health, and substance abuse services, but the social service needs of the individual as well.
• Oswego County Opportunities’ Health Insurance Navigation Program (In-Person Navigator/Assistor – IPAN)
10 George St., Suite 100, Oswego, NY 13126 • 315-342-0888, option 8
www.oco.org/services/health/health-insurance-assistance-ipan/
OCO’s IPAN Staff provide assistance in applying for NYS health insurance through the online Marketplace. This service helps with applying for health insurance coverage, obtaining eligibility, and selecting a plan that works best for the family or individual. The navigators will meet with families and individuals to gather the necessary documents and complete the online health insurance application. The navigators are available throughout the year to assist with yearly recertifications, reporting changes to NYS, answering questions and reapplying. The navigators also conduct community outreach to inform and educate community members and small business owners/employees of their options in the NYS Marketplace. Program staff also are community-based at several locations within Oswego County.
• Oswego County Opportunities’ Supervised Visitation Program
315-598-6988
The program provides a safe place for children during supervised visitation with his/her non-custodial family members. Staff ensure that children have safe and meaningful interactions with all family members. The center also serves as an exchange service where children are dropped off and picked up by each family member in a setting that is safe and free from conflict. Visitation staff maintain professional boundaries and treat all individuals who use these services fairly.
• PEACE, Inc. (People’s Equal Action and Community Effort, Inc.)
217 S. Salina St., 2nd floor, Syracuse, NY 13202 • 315-470-3300
info@peace-caa.org • www.peace-caa.org
Incorporated in 1968, PEACE, Inc. is a nonprofit, federal-designated community action agency (CAA) that provides family services, support, and more in Syracuse, Onondaga County, and portions of Oswego County. Its mission is to help people in the community realize their potential for becoming self-sufficient. Various resources are described in the directory.
Big Brothers Big Sisters of Onondaga County: 215 Bassett St., Syracuse, NY 13210 • 315-470-3369 x361
bbbs@peace-caa.org • www.peace-caa.org/programs/bbbs
Through one-on-one mentorship, Big Brothers Big Sisters of Onondaga County helps children who face adversity, change their perspectives, and give them the opportunity to reach their potential in life.
Early Head Start/Head Start Program: 217 South Salina St., 2nd Floor, Syracuse, NY 13202 • 315-470-3300
HS-EHS@peace-caa.org • www.peace-caa.org/programs/hs
With locations and partnerships throughout Onondaga County, Early Head Start/Head Start programming prepares children for kindergarten by offering a comprehensive, family-focused, early childhood education program. It serves pregnant families and children birth to 5 years old.
Family Resource Centers
www.peace-caa.org/programs/frc
PEACE, Inc.’s five Family Resource Centers are community-based sites located throughout Onondaga County (Syracuse, Baldwinsville, and Tully). Programs include emergency assistance, crisis intervention, advocacy, supportive services, employment support, youth activities, education, and family development partnerships.
• Purpose Farm
1454 W. Genesee Road, Baldwinsville, NY 13027 • 315-303-5951
info@purposefarm.org • www.purposefarm.org
Purpose Farm pairs youth aged 6 to 18 who are in life crisis with farm, exotic and domestic animals that have been rescued from similar circumstances. Through contact between the farm’s animal mentors and human mentors, the youth gain a purpose, experience genuine love, and hope is restored while building confidence and gaining empathy towards humans and animals. All services are free of charge. Visitation by appointment only. There is also an online application on their website.
• Rural Health Network of Oswego County
239 Oneida St., Fulton, NY 13069 • 315-598-4717
ruralheath@oco.org • https://oco.org/rhnoc
It is the mission of the Rural Health Network of Oswego County to facilitate partnerships and planning that contribute to a healthy and thriving Oswego County.
• Salvation Army Syracuse Family Services
https://easternusa.salvationarmy.org/empire/syracuse/family-services
A variety of programs are offered with the mission of making families whole. These services include the Preventive Services Program, Family Place Visitation Services, Functional Family Therapy, Parent-Child Interaction Therapy, and Domestic Violence Services. The above programs all have different contact phone numbers. Visit the website above for description of the programs and specific contact info.
• The SPOT (Sober Person) – Youth & Young Adult Clubhouse
2798 County Route 57, Fulton, NY 13069 • 315-342-7532 Option 5
clubhouse@oco.org • www.oco.org/services/emergency-crisis/
Clubhouse provides a safe, inviting space that is inclusive for young people 12-17 and young adults 18-21 to develop pro-social skills that promote long-term health wellness, recovery and a drug free lifestyle, while connecting youth to community supports, increasing youth-adult partnerships, and reducing the stigma people in recovery face. Clubhouse operates scheduled drop-in type sessions Tuesdays through Saturdays Saturday at the OCO Pinewoods Headstart location offering a variety of activities and supports for youth & families.
• Syracuse Jewish Family Service
4101 E. Genesee St., Syracuse, NY 13214 • 315-446-9111, ext. 234
Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self-determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare & private insurance), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.
• Syracuse Model Neighborhood Facility, Inc./Syracuse Community Connections
401 South Ave., Syracuse, NY 13204 • 315-474-6823
info@swccsyr.org • https://smnfswcc.org
Syracuse Community Connections offers public health, youth development, community empowerment programming, and services that cross all age groups. Its programs include after-school programs and Family First, which promotes positive youth development through an evidence-based intervention program, aimed at strengthening families and eliminating contributing factors to negative behavior.