Crouse Health’s Emergency Department Recognized

American College of Emergency Physicians (ACEP) recognizes Crouse’ ED for Improving outcomes of opioids, sepsis and chest pain

The American College of Emergency Physicians (ACEP) has recognized Crouse Health’s Pomeroy Emergency Services Department to its Emergency Quality Network (E-QUAL) Honor Roll for leading the way for how the nation cares for emergency services patients.

Just 192 emergency departments across the U.S. — out of 5,200 — were named to the 2019 E-QUAL Honor Roll, which is based on a learning collaborative that includes virtual quality improvement activities and sharing of clinical performance data.

Crouse was recognized for:

• improving outcomes for sepsis patients;

• reducing avoidable hospitalizations for patients with low-risk chest pain;

• reducing opioid-associated harm through safer prescribing and the implementation of evidence-based interventions.

Crouse was the only emergency department in Upstate New York that made the 2019 honor roll.

“This recognition reflects our team’s ongoing focus on improving clinical outcomes and the overall patient experience for our emergency services patients,” says physician David Mason, medical director of emergency services for Crouse Health. “It is gratifying to see the work we have done in the areas of sepsis, chest pain and opioid intervention receive national recognition,”

“Through collaboration and innovation, the emergency departments that participate in E-QUAL are transforming emergency medicine and advancing how we care for millions of people,” said physician William Jaquis, president of ACEP. “The 2019 E-QUAL Honor Roll awardees are the shining example for how emergency departments can lead the way in practice transformation and quality improvements.”

Crouse’s Pomeroy Emergency Services Department treated more than 63,000 patients in 2019. The hospital’s door-to-cardiac treatment times are among the lowest on the region and the organization is a New York state and DNV Healthcare-designated Comprehensive Stroke Center.